Identity thieves steal mail, skim credit cards, hack into ATMs, and rummage through garbage in the search for their next victim. In the blink of an eye, criminals misuse bits and pieces of your personal information to obtain fraudulent credit and make unauthorized purchases. If you’re the victim, you need expert help…NOW!

We can help. All Glenview State Bank personal checking account customers, and their resident family members, have access to free one-on-one assistance if they have concerns about the safety of their personal information. A personal, on-call fraud specialist provides unlimited assistance to restore your identity, handling the entire notification and documentation process. Victims receive one year of free credit and fraud monitoring, plus follow-up.

Anytime a covered person suspects their identity has been compromised they can call GSB at (847) 729-1900 and ask to be connected to a fraud specialist from Identity
Theft 911® who will assist with:

• Proactive services — if your wallet or purse is lost or stolen or you suspect your identity has been compromised or might be vulnerable. To help protect your identity, a fraud specialist will place a free fraud alert, when appropriate, and offer guidance on the latest scams.

   

• Resolution services — provide step-by-step guidance through the identity resolution process from start to finish. A personal-touch fraud specialist works with you to stop fraudulent bills and charges, work with government agencies and creditors, help you prepare notification materials and provide victims of identity theft with one year of free fraud-monitoring services.

   

• Document replacement assistance — to provide guidance and help in replacing lost, stolen or destroyed identity documents, including Social Security cards, birth certificates, passports and driver’s licenses.

 

 

Visit Identity Theft 911® for complete details.